What is an 500 Internal Server Error?

Posted By: Harry Masson
Date Posted: 21/11/2022

The 500 Internal Server Error is a very broad HTTP status code that indicates that something has gone wrong on the website’s server, but the server cannot be more specific about the nature of the problem.


How to Recognize a 500 Error

Because each website is allowed to customise the message, the error message may appear in a variety of ways.

Here are some of the most common causes of the HTTP 500 error:

  • Internal Server Error 500
  • Temporary Error HTTP 500 – Internal Server Error (500)
  • Internal Server Error HTTP 500 Internal Error 500 Error 500 Error 500 Error 500 Error 500 Error 500 Err
  • 500 500 HTTP Error That is a mistake.

Because the website you’re visiting generates a 500 Internal Server Error, you could see one in any browser on any operating system, including your smartphone.

It usually appears inside the browser window, just like web pages.


The Root Cause of HTTP 500 Errors

Internal Server Error messages, as previously stated, indicate that something is wrong in general.

Most of the time, “wrong” refers to a problem with the page’s or site’s programming, but there’s a chance the issue is on your end, which we’ll look into further below.


How to Troubleshoot the 500 Internal Server Error

As previously stated, the 500 Internal Server Error is a server-side error, which means the problem is most likely not with your computer or internet connection, but rather with the website’s server.

While it is unlikely, something may be wrong on your end, in which case we will look at some things you can try:

  1. Refresh the web page. You can do so by clicking the refresh/reload button, pressing F5 or Ctrl+R, or retyping the URL in the address bar.Even if the 500 Internal Server Error is caused by a problem on the web server, the problem may only be temporary. Attempting the page again is usually successful.
  2. Clear the cache in your browser. If the cached version of the page you’re viewing has a problem, it could be causing HTTP 500 errors.
  3. Delete the cookies from your browser. Some 500 Internal Server Error issues can be resolved by deleting the cookies associated with the site from which you are receiving the error.
  4. Restart the browser after removing the cookie(s) and try again.
  5. Instead, treat this as a 504 Gateway Timeout error. Although it is rare, some servers generate a 500 Internal Server Error when, in fact, a 504 Gateway Timeout is a more appropriate message based on the cause of the problem.
  6. If the 500 Internal Server Error message appears during an online purchase, it may be helpful to understand that sales are most likely being disrupted—usually, a great incentive for the online store to resolve the issue as soon as possible!

Even if you’re getting the 500 error on a site that doesn’t sell anything, like YouTube or Twitter, as long as you’ve informed them of the problem, or at least attempted to do so, there’s little you can do but wait.


Fixing 500 Internal Server Error Problems on Your Own Site

A 500 Internal Server Error on your website necessitates a completely different approach. As previously stated, most 500 errors are server-side errors, which means it’s most likely your problem to resolve if it’s your website.

There are numerous reasons why your site may be returning a 500 error to your users, but the following are the most common:

  • A Permissions Error has occurred. A 500 Internal Server Error is typically caused by incorrect permissions on one or more files or folders. The majority of these instances are caused by incorrect permissions on a PHP or CGI script. These are usually set to 0755. (-rwxr-xr-x).
  • A PHP Timeout occurs. An HTTP 500 error can occur if your script connects to external resources and those resources time out. If this is the cause of the 500 error, timeout rules or better error handling in your script should help.
  • A coding error in the .htaccess file. While less common, make sure your site’s .htaccess file is properly structured.

If you’re using WordPress, Joomla, or another content management or CMS system, look for more specific help troubleshooting a 500 Internal Server Error in their support centres.

If you are still having issues its best to contact Hosting Australia support for assistance.


Other Way You May See an Internal Server Error

When Google services, such as Gmail, encounter the error, they frequently report a Temporary Error (500), or simply 500.

When Windows Update is involved, the message WU E PT HTTP STATUS SERVER ERROR or the 0x8024401F error is displayed.

If the website reporting the 500 error is powered by Microsoft IIS, you may receive a more specific error message:

500 Internal Server Error List

Code Explanation
500.0 Module or ISAPI error occurred.
500.11 Application is shutting down on the web server.
500.12 Application is busy restarting on the web server.
500.13 Web server is too busy.
500.15 Direct requests for Global.asax are not allowed.
500.19 Configuration data is invalid.
500.21 Module not recognized.
500.22 An ASP.NET httpModules configuration does not apply in Managed Pipeline mode.
500.23 An ASP.NET httpHandlers configuration does not apply in Managed Pipeline mode.
500.24 An ASP.NET impersonation configuration does not apply in Managed Pipeline mode.
500.50 A rewrite error occurred during RQ_BEGIN_REQUEST notification handling. A configuration or inbound rule execution error occurred.
500.51 A rewrite error occurred during GL_PRE_BEGIN_REQUEST notification handling. A global configuration or global rule execution error occurred.
500.52 A rewrite error occurred during RQ_SEND_RESPONSE notification handling. An outbound rule execution occurred.
500.53 A rewrite error occurred during RQ_RELEASE_REQUEST_STATE notification handling. An outbound rule execution error occurred. The rule is configured to be executed before the output user cache gets updated.
500.100 Internal ASP error.


Errors such as the HTTP 500 Error

Many browser error messages, such as 502 Bad Gateway, 503 Service Unavailable, and 504 Gateway Timeout, are similar to the 500 Internal Server Error message because they are all server-side errors.

There are numerous client-side HTTP status codes, such as the well-known 404 Not Found error. All of them are listed in our HTTP Status Code Errors list.

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