Your web hosting is critical to have your business running smoothly online. It starts with choosing the best hosting partner for your web needs who can guarantee rare cases of downtime and data loss.

If your web hosting provider is not delivering in their promises and only causing losses to your business, it’s time to change partners.

Still unsure whether you should change web hosts or not? Look for these red signals which can also help you assess who is the best fit for your business.

When to Change Your Web Hosting Provider

Excessive server downtime

Server downtime is a serious technical problem you can’t afford to happen. It’s a killer for businesses, especially for those who rely most on running all their operations online. If this happens, you may end up losing customers and revenue.

Most web hosting providers will always guarantee server up-time, but you should make sure that they’re offering at least 99% of server uptime.

If your server downtime extends beyond this time and especially if it’s a persistent problem then look elsewhere.  However be sure you know the difference between server downtime and your site being offline because of site or coding issues.

Poor customer support

Excellent customer service is one of the most important factors to consider when looking for an ideal web hosting provider.

If you’re having problems with your hosting, your provider’s customer support should instantly provide immediate assistance, and if possible, a quick solution. If this is not the case with your current web host, you should consider looking for a new one. Besides, you are the one paying for their services which gives you the right for exceptional service.  Hosting Australia is 100% Australian owned and operated and based completely in Australia.

Additional unknown fees

If you start noticing that your monthly bills include additional charges that you were not made aware of, contact your provider immediately. Your hosting provider must remain transparent with their billing and charges.

Tip: Before purchasing any hosting plan, make sure you read the terms and agreement. Ask questions regarding your billing statements to avoid any problems with your future payments.

Make sure if you sign up on a special plan you know when it expires so you aren’t shocked to find your cheap hosting package is suddenly more expensive than the last guy.  Our hosting packages are comparable to most of the major providers in the market.  We aren’t the cheapest but we don’t offer short term deals that suddenly double or more in pricing.   Cheap hosting as anything is cheap for a reason and if you’re not careful will cost you more in the long run.

Slow loading time

Even a three-second delay can tantamount to business loss. Most of the time is due to the site not being configured or optimised properly.  However some cheaper providers will load their servers up to maximise their returns that their server simply struggle to keep up with the demand.  Especially if the sites are busy with traffic.

Hosting Australia is continuously upgrading its infrastructure to keep ahead of any space or speed issues.  We also provide the following options to help speed up your site.  CDN and WAF will provide added speed and security that not only help in your website load times but also help increase your ranking on google searches.

Mediocre security features

With mediocre web hosting security, you’re making your website and network vulnerable to cyber-attacks. This may also trigger search engines to disqualify your website from search results considering their strict algorithms and policies.

Moreover, you have to let your visitors feel secure while browsing your website, earning their trust. If your current provider has low-security features, then it’s high time to switch to a provider that has high-level security.

You might’ve chosen an affordable web hosting plan but at what cost? Have they delivered their promises? Were they able to provide you with top-notch features and services?

Never compromise when it comes to your web hosting. Or else, you’ll suffer the consequences in the long run like the bad services stated above. So, when you start looking for a web hosting provider, check first if they have the same goals as you.  If you current host is not providing the services as mentioned above then talk to us at Hosting Australia for a better option.